The Dallas Morning News Phone Numbers and Emails

Toll-Free Number:

  • (800) 925-1500
Send Message

Customer Service:

  • (469) 977-3740
    Al Dia
  • (214) 977-8333
    Briefing
  • (214) 977-8205
    Editorial Board
  • (214) 977-8456
    Local News
  • (214) 977-8672
    Obituaries
  • (214) 977-8444
    Sports
  • (214) 745-8383

Headquarters:

  • (214) 977-8222

Media:

  • (214) 745-8123
    Advertising Inquiries

The Dallas Morning News Emails:

Customer Service
'The Watchdog' Dave Lieber, Eligibility for special or promotional offers, Member Rewards, Obituaries, Permissions
Legal
Copyright Infringement Inquiries
social@dallasnews.com
webnews@dallasnews.com
jessica.baldwin@dallasnews.com
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How to Contact The Dallas Morning News Customer Service?

Most Popular Number:

(800) 925-1500
Total calls: 141 Issues resolved: 12 Last call: Mar 24, 2024

What Is the Dallas Morning News Phone Number?

The toll-free Dallas Morning News customer service phone number is 800 925 1500. The support number 469 977 3740 is operated by AI and can provide you with information about membership, subscription, and application usage. Customers can call 214 977 8333 to get instructions about technical usage of the application or problems with the system.
The Editorial Board can be reached via 214 977 8205 in case of any questions, recommendations or complaints about the articles of the Dallas Morning Newspapers. The working hours of the support members are Monday through Friday from 7 a.m. to 5 p.m. ET. On
Saturdays and Sundays the customer care department is available from 7 a.m. to 12 p.m. E.T.

Can I Email the Dallas Morning News Customer Service?

To get information about the publishings of the company, you can use the Dallas Morning News email social@dallasnews.com or webnews@dallasnews.com. In case of any problems with subscription, membership and other issues, write to customercare@dallasnews.com. This mailbox is operated by the support specialists from the customer care team. The average period for the answer will take up to 5 days. Indicate the reason for writing and the contact details to get the reverse answer.

How Do I Contact the Dallas Morning News Online via the Website?

The Dallas Morning News contact members can be reached using the online chat. Open the website, scroll down, and click the circle at the right downside of the page. The bot operates the chat. Clients can receive the response in a few minutes. There are some issues like the cancellation of the subscription, which cannot be solved using the Dallas Morning News live chat.

PissedConsumer Club

Contact Information

The Dallas Morning News Website:

The Dallas Morning News Help Center:

Corporate Office Address:

The Dallas Morning News
1954 Commerce St.
Dallas , Texas 75201
United States

Other Info (opening hours):

Customer Service:

Monday-Friday: 7:00 a.m. to 5:00 p.m.

Saturday-Sunday: 7:00 a.m. to 12:00 p.m

More contact details

The Dallas Morning News Customer Service Reviews

1.8 / 5
Poor
Terry B Ftd
Poor customer service, poor culture!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Tried to start a Sunday paper subscription on March 13th- they offered an 8 week trial. Never got a paper- not one!

Talked to 4 customer service reps over a 5 week period and all said they would take the necessary steps to ensure delivery.

Finally, on my last attempt, I asked the rep to have supervisor called me- of course, that never happened, so I asked for my money to be refunded having never received a Sunday paper. Wow, really poor DMN!!

Read full review
Karol D Wfo
VERY upset with Dallas Morning News lack of customer service.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I took advantage of their free subscription but it cost me over $69 after cancelling.
I called to explain that I was still billed and I got a Sorry. The subscription had gone on due to an alternative cc that was stolen?

Seriously? Talk about poor customer service.

Watch out with anything free from them. I didnt have time to read it but sure feel taken advantage of.

Read full review

How Good is The Dallas Morning News's Customer Service?

Cailey Vtz
Cailey Vtz
Feels Disappointed | Mar 07, 2024

I never got my paper!!!! This is the third time this has happened recently’!

Read full quote
Scheryl Dyy
Scheryl Dyy
Feels Satisfied | Apr 17, 2023

I don’t know why it wasn’t delivered but the issue was resolved.

Read full quote

Summary of The Dallas Morning News Customer Service Calls

362 TOTAL
CALLS
01:52 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Dallas Morning News?

Shipping and Delivery Question:

  • “Did not get my morning paper today AGAIN!”
  • “Didn't receive Sunday paper Sunday March 3, 2024. 4716 Hollow Bend Lane 75227”
  • “Delivery issue”

Activation/ Cancellation Question:

  • “Cancel my online subscription”
  • “Cancel paper”
  • “Cancellation”

Account Question:

  • “Do I have a subscription with your paper?”
  • “Price for year subscription new customer”
  • “Forgot password”

Request for Information Question:

  • “I want to complain about my delivery service I don't get my I don't get my paper but every other day and I'm mad about it”
  • “Request paper I did not get. Automated message said one would be sent but we still did not receive”
  • “How do I get to the e paper”

Product/ Service Question:

  • “Can't access”
  • “Can't connect to email Dmn e paper”
  • “Workers comp”

Payments and Charges Question:

  • “Payment”
  • “Been over charged”

Employment Question:

  • “Employment paper delivery”

Cards Question:

  • “Change credit card”

Staff Question:

  • “Public service of 1978”

Other Question:

  • “No paper again”
  • “No paper”
  • “Missed paper againd”

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